Legal
Privacy Policy
Effective date: January 1, 2026
At ClusterRank, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our platform.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, connect integrations, or contact us for support. This includes:
• Account information (name, email, password)
• Usage data (features used, pages visited)
• Data from connected integrations (Google Search Console, DataForSEO)
• Communication records (support tickets, feedback)
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Generate rank tracking, audits, and AI-powered insights
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
We never sell your data to third parties and only share what's necessary for integrations you authorize.
3. Data Security
We take the security of your data seriously:
• All data is encrypted in transit using TLS 1.3
• Data at rest is encrypted using AES-256
• Authentication is handled by Supabase Auth with secure session management
• Database access is protected by row-level security policies
• Regular security audits and penetration testing
We follow industry best practices and continuously update our security measures.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we're required by law to retain it.
You can export your data at any time from your account settings.
5. Your Rights
Depending on your location, you may have the following rights:
• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
To exercise these rights, contact us at privacy@clusterrank.io. We respond to all requests within 30 days.
6. Cookies & Tracking
We use cookies and similar technologies for:
• Authentication and session management
• Remembering your preferences
• Analytics to understand how our service is used
You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.
7. International Data Transfers
Your data may be processed in countries outside your own. We use standard contractual clauses and other approved mechanisms to ensure adequate protection of your data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@clusterrank.io
Address: [Your Company Address]